The work behind the resume
Fifteen-plus years across destination marketing, enterprise platforms, fintech, health tech, and AI-assisted tools. Different industries, same approach: find the real problem, model the system, ship something that works.
monthly users on the Dell and EMC support integration I architected
%
increase in monthly loyalty transactions after the Clover redesign I led
%
less time on key tasks across Dell enterprise support
%
fewer service-tag errors after the support consolidation
Charles Schwab · Dell Technologies · Clover, a Fiserv company · R&R Partners · Boeing · Las Vegas CVA
I like the problems nobody has solved yet.
If you are building something complicated and want a designer who will go find the real problem first, I would like to hear about it.